Ayat Network Limited
With a challenge to change the approach of doing business and serve the clients, we are specialized in the world of contact center service with voice, non voice, call center software suits along with the interactive and user friendly features and social media marketing support. With the effective and efficient marketing techniques and strategies we care for all of our projects and maintain the quality as best as possible.
We always believe we can serve our clients with our latest technological development to be a leading professional in the competitive market. In this regard we are providing some excellent and innovative practice to offer our clients to meet their requirements regarding a contract center solution.
What We Do
We are offering a variety of contract center services. We have segmented our BPO Service as Inbound and Outbound service respectively. Under the section of inbound service we are offering customer care support, order taking processing, helpdesk service, technical support and registration campaign support. With Telemarketing, Appointment Setting Service, Credit Card Collections, Credit Card Acquisition, Lead Generation, Customer satisfaction survey and happy call and Product launching information we have embellish our outbound service. We have highly qualified professional who are trained by our expert trainer and has working experience in the related industry. Our agents are skilled enough to handle the customer’s inbound calls to serve them in expected manner and handle high volume of calls with increasing customer to business response time. We ensure to provide the quality service to the customer end and eliminate gaps in customer service.
We are staffed by experienced and professional customer care representatives for Non-Voice Service. Our major back office support services include SMS Marketing, Data entry, Email Marketing etc. We have expert management and professionals especially meant for smooth functioning of all operations. Our solutions are customized to meet up your specifications and ensure better satisfaction of both our clients and their customer as well.
Our expert IT resources specialize in Website Development, IVR programming, CRM development and Call Center Software Suit. With the advance technology and the latest IT features that will give your business a boost. With the professional social media marketing team we assure you to leverage your business to the top of the world and make you the One in the market. Our cohesive branding strategies are dissimilar and special than others that your are bound to feel proud with our virtual customer service.
We always believe that at the center of every business is the customer. Being a contract center we consider service delivery is most important than customer acquisition. With the strength of our team work and supportive as well as flexible management team we are dedicated to deliver an outstanding customer service. Because of our extraordinary technical infrastructure and highly trained brain masters we are always confident to keep our commitment and to provide the best of customer relationship management.
Our Core Value
1. We take our commitment to our business clients and our service staff very seriously.
2. We expect excellence and always seek to deliver the highest levels of service through High performance, outstanding efficiency and Continuous improvement.
3. We believe in nurturing our partnerships, to encourage growth and bring positive outcomes. We foster an environment that encourages people to actively support each other, work harmoniously together, value the essence of teamwork